How do I return an item?
Please contact customer service for more information on returning an item. Thank you.
Unless otherwise stated, Melamedia will refund the pro-rated balance of all Melamedia publications within 30 days of cancellation. A $10 fee will be applied to refunds issued through credit card processing.
Webinars and On-Demand Webinars
Unless otherwise stated, Melamedia will refund orders for live webinar orders up to 24 hours prior to a live webinar. Melamedia LLC reserves the right to refuse refunds for purchasers who have received webinar materials and have logged into the event.
For purchasers of Webinars on CD and On-Demand Webinars, Melamedia LLC reserves the right to refuse refunds for purchases when products have been shipped or webinars have been accessed online.